At Rasid, all users get access to direct founder support, but we prioritize response times based on your active subscription plan.

How Admin Priority Works: When our team opens the support dashboard, incoming chats are automatically sorted to ensure our premium users get immediate attention.

The sorting hierarchy is: 1. Lifetime Users (Highest Priority) 2. Premium Plan 3. Pro Plan 4. Basic Plan 5. Free Tier

Upgrading your plan guarantees your messages jump to the top of our queue!