Managing Reminders
Automate payment follow-ups and get paid faster
- •PENDING: Scheduled and waiting to be sent
- •SENT: Successfully delivered to buyer
- •FAILED: Delivery failed (check error message)
- •SKIPPED: Skipped because invoice was paid
- •CANCELLED: Manually cancelled by you
Reminder Statuses:
- •View all reminders on the invoice detail page
- •See upcoming reminders in your dashboard
- •Track sent and failed reminders for troubleshooting
Viewing Reminders:
Cancelling Reminders: 1. Go to the invoice detail page 2. Find the reminder you want to cancel 3. Click the cancel button 4. Cancelled reminders will not be sent
- •All pending reminders are automatically skipped
- •No further action needed from you
When Invoice is Paid:
Troubleshooting Failed Reminders: 1. Check the error message for details 2. Verify buyer has valid email/phone 3. Confirm your integration settings are correct 4. Try resending manually if needed
Pro Tips
- Regularly check for failed reminders and fix issues promptly
- Update buyer contact info if reminders are bouncing
- Use the dashboard to monitor reminder performance